You are not able to confirm your account because you have not received email to confirm registration.  

The Email to confirm your account is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email. To resend the the confirmation email, simply try logging into the website, and the site will automatically resend the confirmation email.

When trying to reset your password it tells you that an account can not be found.

You are not able to complete registration because your username is already in use, yet you have not registered in the past, and are a new user.

When you try to register a account you get a error message stating that the account has already been registered.  However, when you try to reset your password, it states that a account can not be found.

You have registered an account the past but you have forgotten your password, and you have not received the email to reset the password on your account.

The email to reset your password is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email.

1. Not able to confirm account because you have not received email to confirm registration.

   The Email to confirm your account is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email.  To resend the the confirmation email, simple try logging into the website. The site will automatically resend the confirmation email.

2. When I try and reset my password it tells me that a account can not be found.

   If you are receiving a message stating that a account can not be found.  You will need to complete the registration process, creating a account for the page you are trying to access.

3. Not able to complete registration because my username is already in use. Yet you have not registered in the past, and are a new user.

   The issue is that the username you are trying to register with is already in use by another user. In order to register an account, the email address and username must be unique, and cannot be in use by another user.  You will need to create a unique username during the registration process.

4. When you try to register a account you get a error message stating that the account has already been registered.  Yet when you try to reset your password, it states that a account can not be found.

   If we are not able to locate an account within the system.  You will need to register as a new user.  The issue is that the username you are trying to register with is already in use by another user. In order to register an account, the email address and username must be unique, and cannot be in use by another user.  You will need to create a unique username during the registration process.

5. You have registered an account the past but you have forgotten your password, and you have not received the email to reset the password on your account.

   The Email to reset your password is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email.

1. Not able to confirm account because you have not received email to confirm registration.

   The Email to confirm your account is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email.  To resend the the confirmation email, simple try logging into the website. The site will automatically resend the confirmation email.

2. When I try and reset my password it tells me that a account can not be found.

   If you are receiving a message stating that a account can not be found.  You will need to complete the registration process, creating a account for the page you are trying to access.

3. Not able to complete registration because my username is already in use. Yet you have not registered in the past, and are a new user.

   The issue is that the username you are trying to register with is already in use by another user. In order to register an account, the email address and username must be unique, and cannot be in use by another user.  You will need to create a unique username during the registration process.

4. When you try to register a account you get a error message stating that the account has already been registered.  Yet when you try to reset your password, it states that a account can not be found.

   If we are not able to locate an account within the system.  You will need to register as a new user.  The issue is that the username you are trying to register with is already in use by another user. In order to register an account, the email address and username must be unique, and cannot be in use by another user.  You will need to create a unique username during the registration process.

5. You have registered an account the past but you have forgotten your password, and you have not received the email to reset the password on your account.

   The Email to reset your password is sent from a generic email address support@upickem.net. Please be sure to add this address to your contacts to ensure delivery of the password reset email.

Sorry you are having trouble! Here are some reasons you could possibly be receiving an error message:

Error Message: Your Password must have 8 characters.

Please be sure that the password being entered is 8 to 20 characters with no special characters (&%$@*) or spaces.

Error Message: That username is taken.

Please be sure that you are entering a unique public name. Your public name is like your username. If you make a comment or submission, this name will appear on the contest site. It can be made up or your real name. That is up to you. It must be unique though. No two users on this site can have the same public name.

Error Message: For the field labeled 'Email Address' a valid email address is required.

Our system is not recognizing your email address.  Please be sure you have entered your email address correctly in both the Email Address and Re-enter Email Address fields.

Not seeing the error message you are receiving? Don’t fret! Just fill out the form below and include the error text (just copy and paste it right in) and we can help!